Professional Experience
Branding Strategist/ Experience Designer
Lion Travel Service Co., Ltd. | Taipei, Taiwan | Jul. 2021 – Present
• Collaborated internationally and locally with multiple stakeholders, including travel product managers, event planners, transportation leads, merchandising associates, outsourced vendors, and clients to balance innovation, business needs, and customer expectations.
• Maintained, strengthened, and created a cohesive impression and brand value of Lion Group brands - The Future, The Kitchen, Breezy Blue, etc. by market positioning, identity setting, packaging design, product selection, and experience design.
• Led the production process for hundreds of gifts and printed stationery for an international 3-day-event in Santa Barbara, which included the management of project timelines, work delegation, and local suppliers.
UX/UI Intern
BaTalk ltd. | Remote in Taipei, Taiwan | Mar. 2021 - Jul. 2021
• Work directly with the engineering and marketing team to improve the usability flow of Me Loop, an online dating and self-development App.
• Clarified and defined business requirements, user needs, and technical constraints as they apply to the user interface.
• Developed visually rich UI assets in accordance with the style guide.
Design Intern
Artecnica | Beverly Hills, CA | Oct 2018 - Dec 2018
• Expand on the original brand with new design possibilities from materials and pattern experimenting, mockup testing, to production drawing.
• Researched and contacted the manufacturers for quotes of material and component orders.
• Assisted with architectural drawings and conceptual rendering.
UX Research Assistant
Freelance at Denso Ten Corp. | Fountain Valley, CA | Oct. 2018
• Observed and assisted throughout the user experimenting process.
• Recorded user reactions and the conversations between test participants and
the inquirer, which determined a future cockpit design direction for Toyota.
Product Design Intern
Munchkin Inc. | Van Nuys, CA | May 2017 - Aug. 2017
• Developed travel and home products for toddlers from market research, ideating, prototyping, refining, to presenting.
• Created 100+ design variations on visual and functional details for the pocket blanket project.
• Collaborate with compliance, marketing, and overseas engineering team.
Education
ArtCenter College of Design; Pasadena, CA
Bachelor of Science - Product Design, Apr 2019
ArtCenter Testlab Berlin; Berlin, Germany
Body in Balance Study Away, May - Jul 2018
Kyoto Seika University; Kyoto, Japan
Culture/ Craft Study Away, Aug 2017
Additional Experience
Eden Social Welfare | Volunteering | Hsin-chu, Taiwan | 2010
Sold toothbrushes at Hsin-chu train station to raise money for the disabled.
Buddhist Compassion Relief Tzu Chi Foundation | Volunteering | Hsin-chu, Taiwan | 2010
Helped recycle trashes at the Tzu Chi recycling center.
Skills
Research
Qualitative research
Quantitative research
Field study
Usability testing
Data analysis
Competitive analysis
Design
Persona setting
Problem-solving
Design strategy
Concept development
Prototyping
Wireframing
Visual design
Presentation
Analog
Sketching
Rendering
Model building
Sewing
Soft Skills
Empathy
Collaboration
Communication
Creativity
Adaptability
Software
Figma
Illustrator
InDesign
Photoshop
SolidWorks
Rhino
KeyShot
iMovie
JIRA
Trello
Language
English (Fluent)
Chinese (Native)